Refund Policy

1. Our Refund Policy

We want you to be completely satisfied with your purchase. If you're not happy, we're here to help make it right.

2. Eligibility for Refunds

To be eligible for a refund, your item must meet the following conditions:

• Items must be returned within 30 days of delivery
• Items must be in their original, unused condition
• Items must be in their original packaging
• Proof of purchase (order number or confirmation email) is required

3. Non-Refundable Items

Certain items are non-refundable, including:

• Opened software or digital products
• Custom-built or personalized items
• Items marked as final sale
• Gift cards

4. Refund Process

Once we receive and inspect your returned item, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within 5–10 business days. The exact timing may depend on your payment provider's policies.

5. Late or Missing Refunds

If you haven't received a refund yet, first check your bank account or credit card statement again. It may take some time before your refund is officially posted.

If you've done all of this and you still have not received your refund, please contact us at support@buyzi.store or +44 7828 729295.

6. Contact Us

If you have any questions about our Refund Policy, please contact us at:support@buyzi.store or +44 7828 729295

Buyzi Store is a trading name of KARIM MNP LIMITED. Company Number: 16716792.